Privacy Policy
GOALS
This Privacy Policy will provide you with detailed information in clear and accessible language about what actions are taken with the information and personal data that you provide to "Profit Group 2018" EOOD (hereinafter referred to as "AMIRA PERFUMES") when using the website www.amiraperfumes.com.
AMIRA PERFUMES collects and uses the information and personal data that the user provides when using the website www.amiraperfumes.com, for the following purposes:
1.1. conclusion and execution of contracts for the purchase and sale of goods with the customers of the online store www.amiraperfumes.com, sending orders to customers, receiving payments, exercising the right to refuse purchased goods, returning goods for exchange, satisfying complaints, as well as any other purposes related to the execution of the concluded contracts for the purchase and sale of goods with the customers of the online store www.amiraperfumes.com;
1.2. creating and maintaining a customer profile upon registration in the online store www.amiraperfumes.com;
1.3. sending a newsletter and marketing offers to the client through any type of electronic communication, including by email, by telephone and through the Viber application;
1.4. financial and accounting activities, implementation of the provisions of the Accountancy Act, the Value Added Tax Act, the CITA and other applicable regulatory acts;
1.5. to improve services, including creating new functionalities of the e-store, to make informative business decisions through the use of aggregated analysis and business research;
2. CATEGORIES OF PERSONAL DATA THAT ARE PROCESSED
2.1. To fulfill the objectives under item 1, subparagraph 1.1. of this Policy (conclusion and execution of contracts for the purchase and sale of goods with the customers of the online store www.amiraperfumes.com) AMIRA PERFUMES processes the following personal data - name, surname, delivery address, email address, telephone number, bank account;
2.2. To fulfill the objectives under item 1, subparagraph 1.2. of this Policy (creation and maintenance of a customer profile upon registration in the online store www.amiraperfumes.com) AMIRA PERFUMES processes the following personal data – email address and login details; upon registration with a Google account: name, surname and email; upon registration with a Facebook account: name and surname, as visible on the Facebook profile, Facebook profile photo and email address;
2.3. To fulfill the objectives under item 1, sub-item 1.3. of this Policy (sending an information bulletin (newsletter) and marketing offers) AMIRA PERFUMES processes the following personal data - email address and telephone number of the client;
2.4. To fulfill the objectives under item 1, subparagraph 1.4. of this Policy (financial and accounting activities), AMIRA PERFUMES processes the following personal data - name, surname, personal identification number and billing address (in case of issuing an invoice to an individual); payment and transaction data;
2.5. To fulfill the objectives under item 1, subparagraph 1.5. of this Policy, AMIRA PERFUMES processes the following personal data - cookies (in case the client has cookies enabled in his web browser, the Company processes the behavior records from the cookies located on the website), IP address, data provided by the client's browser, click data, visited products.
3. RETENTION PERIODS FOR THE DIFFERENT CATEGORIES OF DATA
3.1. Personal data provided in connection with online orders placed are stored for a period of 5 (five) years in order to protect the legal interests of the Company in legal or administrative disputes with customers of the e-shop, and accounting documents are stored for the relevant statutory period;
3.2. Personal data provided upon registration of an account on the website www.amiraperfumes.com shall be stored for a period not longer than the existence of the customer's account on the website. After the expiry of this period, the Company shall take the necessary care to delete and destroy such data without undue delay.
3.3. Personal data provided to receive a newsletter and marketing offers are stored until the consent for their processing is withdrawn;
3.4. Personal data provided for financial and accounting activities are stored for the relevant statutory period;
3.5. Personal data processed for the purposes under item 1, subparagraph 1.5. of this Policy - until the fulfillment of the purposes for which they were collected.
4. CATEGORIES OF RECIPIENTS TO WHOM PERSONAL DATA MAY BE DISCLOSED
4.1. to the individuals to whom the data relates;
4.2. to persons, if provided for in a regulatory act;
4.3. of persons processing personal data;
4.4. of the owner of Profit Group 2018 EOOD.
Personal data are not disclosed to recipients in third countries and international organizations.
AMIRA PERFUMES processes the personal data of users on the basis of the contract concluded between the User and AMIRA PERFUMES.
The user agrees to the processing of his personal data to receive a newsletter and marketing offers by checking the checkbox.
The user may withdraw the consent given at any time by checking a checkbox located in the customer center of each registered user.
5. CONSUMER RIGHTS
Each User of the site enjoys all rights to personal data protection under Bulgarian legislation and European Union law.
Every User has the right to:
Awareness (in relation to the processing of his personal data by the administrator);
Access to your own personal data;
Correction (if data is inaccurate);
Erasure of personal data (right to be forgotten);
Restriction of processing by the controller or processor of personal data;
Portability of personal data between individual administrators;
Objection to the processing of his/her personal data;
The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her;
Right to judicial or administrative redress in the event that the data subject's rights have been violated.
The user may request deletion if one of the following conditions is met:
The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
The user withdraws his/her consent on which the data processing is based and there is no other legal basis for the processing;
The data user objects to the processing and there are no overriding legal grounds for the processing;
The personal data has been processed unlawfully;
The personal data must be erased for compliance with a legal obligation under Union or Member State law to which the controller is subject;
The personal data were collected in connection with the provision of information society services to children and consent was given by the person with parental responsibility for the child.
The user has the right to restrict the processing of his/her personal data by the administrator when:
You contest the accuracy of the personal data. In this case, the restriction of processing is for a period that allows the controller to verify the accuracy of the personal data;
The processing is unlawful, but the User does not want the personal data to be deleted, but instead requests a restriction of their use;
The Administrator no longer needs the personal data for the purposes of the processing, but the User requires them for the establishment, exercise or defense of legal claims;
objects to the processing pending verification of whether the legitimate grounds of the administrator override the interests of the User.
Right to portability
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and shall have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, where the processing is based on consent or a contractual obligation and the processing is carried out by automated means. When exercising the right to data portability, the data subject shall also have the right to obtain the direct transmission of the personal data from one controller to another, where technically feasible.
Right to object
Users have the right to object to the processing of their personal data to the controller. The controller shall be obliged to stop the processing unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. In the event of an objection to the processing of personal data for direct marketing purposes, the processing shall cease immediately.
Complaint to the supervisory authority
Every User has the right to file a complaint against unlawful processing of his/her personal data to the Personal Data Protection Commission or to the competent court.
6. COOKIE POLICY
Use of cookies
Cookies are short text files or small packets of information that are stored by the Internet browser on your end device (computer, tablet, laptop or mobile phone) when you visit various sites and pages on the Internet. The main purpose of cookies is to make the user recognizable when he returns to the Website. Some cookies also have a more specific application, such as remembering user behavior on the site and making it easier for the user to use the Website. More information about how cookies work can be found on the Internet.
How are cookies used on this Website?
We use cookies on this Website primarily to facilitate the usability of the website, improve its operation and store information about user behavior. No personal data is stored in this process, i.e. through the cookies on the website we cannot identify you as a person, therefore the Personal Data Protection Act does not apply to the collection of this information. The information collected by cookies is usually used in aggregate form to analyze user behavior on the Website, which allows us to improve the functionality of the website, user paths and the content used.
What cookies are used on this Website?
Session cookies
This type of cookie makes it easier for you to use the site by storing information temporarily, only within the browser session used. Typically, the information stored through them is what products you have added to the cart, which pages of the site you have visited and how you reached a certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the Website or end your browser session.
Persistent cookies
They allow us to store specific information about your browsing experience, such as analyzing your visits to the website, how you reached the website, what pages you viewed, what options you selected, and where you went through the website. Tracking this information allows us to make improvements to the website, including correcting errors and expanding content. The storage period of these types of cookies varies depending on their specific purpose.
Third-party cookies
Our Website contains links to other sites or embedded content from other sites, such as Facebook, YouTube, Twitter, Google+, LinkedIn, partner websites. It is possible that when you visit these sites or open content from them, cookies from these websites may be stored on your end device. These cookies are defined as “third-party cookies”, and we have no control over the generation and management of these cookies. Therefore, we advise you to seek information about them and how they are managed on the websites of the relevant third parties.
How can I manage the use of cookies by this Website?
All browsers allow you to manage cookies from a dedicated folder in your browser. You can block the receipt of cookies, delete all or some of them, or set your preferences regarding the use of cookies before you initiate a visit to our site. Please note that deleting or blocking cookies may adversely affect the functionality of our Website and, therefore, your user experience on it.
Turn off or block cookies
Controlling, disabling or blocking cookies is managed by your browser settings. Please note that completely prohibiting the use of all cookies may affect the functionality of the site, its efficiency and the accessibility of certain information.
This Privacy Policy was adopted on 15.04.2019 and is effective from that date.